Frequenty Asked Questions
About the app and beyond
What is Rodeo Results?
Rodeo Results was created to bring the rodeo community together, to give back to the rodeo community, and to provide one place where fans can follow their favorite athletes and contestants, events, scores, and more in real time. Rodeo Results provides a platform to easily upload scores and gives athletes and contestants the ability to see their placings, their earnings, and their next round. With Rodeo Results, you no longer need to search multiple sources, wait for delayed results, send text updates to family members, or wonder who’s on the leaderboard for your favorite rodeo. When you subscribe to Rodeo Results, you’ll receive up-to-the-minute notifications with the scores you want.
Who can subscribe to Rodeo Results?
Anyone can subscribe to Rodeo Results. Whether you’re a fan or follower, athlete or contestant, or rodeo association, Rodeo Results is for you.
Does it cost money to subscribe?
No! The app is free for users. Rodeo associations and other event providers pay a fee to showcase their events and riders.
Our association has members who are under the age of 13. Can Rodeo Results hide their last name and hometown?
Yes. Your organization may load a contestant who is under the age of 13 to their rodeo, and we will only display the first initial of the last name of the contestant. Additionally, we will not display the contestant’s hometown. Anyone under the age of 13 is not allowed to register on his or her own.
What does Rodeo Results require from rodeo associations?
To gather and deliver so much data to subscribers in a timely fashion, we need rodeo associations to provide us with the information. Whether or not associations have software in place, we’ll help import the data to our site and handle the logistics. Once an association is an approved Rodeo Results member, the association’s organizer can login at any time with their assigned user ID and password to add a rodeo or contestant information as often as necessary.
Who are some of Rodeo Results’ current partners?
Rodeo Results has a partnership with ARTs Rodeo Software, which has a list of approximately 100 associations/clients. We are integrated with ARTs and will be able to target their clients.
When I register, it says my email is already registered, but I have never registered with the app before.
You may have used this email when registering an athlete for a rodeo, which means your email is already in our system. Please tap “Forgot Password?” and follow the directions given.
I reset my password and I still cannot log in.
You may have registered an athlete that is under the age of 13 with that email. Please contact email@example.com to resolve this issue.
When I open the app, nothing loads and I cannot see anything.
If you are connected to wifi, hard close the application and re-launch it on your device. To hard close an application, do the following:
- On iPhone, double tap the home button and swipe up on the RodeoResults app to remove it from this view
- On Android phones, open your apps menu and find the RodeoResults app icon. From there, long press on the icon and drag it to the App Info button that appears at the top. From the resulting screen, tap Force Close.
How do I follow an athlete?
Search the athlete’s name in the search bar, click on it, and tap “Follow”.
I’m not getting notifications for an athlete I am following. How do I fix this?
If you are in the app, the notifications are sent to the notifications section. To access this, tap “notifications” in the menu bar.
How do I delete notifications?
This option is not available at this time.
When I tap an event, all I see is a loading message. How do I continue to the page?
Some large events can take more time to load. We are working on enhancements for this issue. Please contact firstname.lastname@example.org if this problem continues.
What are the minimum system requirements to download the Rodeo Results app?
- Apple iPhone 5 and above and iOS 7 and above
- Android 4.0.3 and above
I have been assigned two different Rodeo Result IDs. Which one do I use?
You should only have one Rodeo Results ID. Please contact email@example.com to have your IDs merged.
I’m from a rodeo association. Why do I need to register first before I start using rodeo results?
Before you can start using Rodeo Results, we require specific information from you. Once you submit your online request, a Rodeo Results team member will contact you to gather all of the necessary information to activate your account.
I already use software to manage my rodeo. Do I need to switch to Rodeo Results?
No, Rodeo Results is just used to publish scoring updates. Rodeo Results is not a rodeo management software tool, but can work alongside your existing management software. Contact us if you’d like to work with us!